Stillae Support
Ryoma Services LLC · Questions and requests
Get the app
Stillae for iPhone is on the App Store. It reads heart rate and HRV from Apple Health, and Whoop, Oura, and Garmin can add nightly recovery trends.
Contact
Email us to ask a question or request support. We read this address:
How do I cancel a subscription?
Auto-renewable Stillae subscriptions are billed by Apple and renew until you cancel. Lifetime is a one-time purchase and does not renew. Stillae cannot cancel an Apple subscription from inside the app.
On iPhone, open the Settings app, tap your name, tap Subscriptions, tap Stillae, then tap Cancel Subscription. Cancel at least 24 hours before the current period ends if you do not want the next charge. You can also manage subscriptions from your Apple ID account settings.
How do I restore purchases?
Open Stillae and go to the plans screen — during setup, or from Setup → See plans (Setup → Manage if you already have Premium). Tap Restore purchases while signed in with the same Apple ID you used to buy. Lifetime stays on that Apple ID.
How is Health and HRV data used?
With your permission, Stillae reads heart rate and heart-rate variability from Apple Health, or from a Bluetooth heart-rate device you connect, to detect stress and measure how well relief exercises work for you. If your Apple Health profile includes menstrual cycle data, Stillae reads it on your device to adjust your stress baseline for cycle phase. Cycle data is never stored on our servers. Raw biometric streams are processed on your device. Apple Health data is never sold, never used for advertising or marketing, and never shared with third parties.
If you connect Whoop or Oura, our server retrieves your daily recovery (HRV and resting heart rate) from their APIs using access tokens stored server-side and tied to your anonymous identifier. Garmin data comes in through Apple Health and Garmin Connect. Disconnect Whoop or Oura any time in Setup; disconnecting deletes the tokens.
Your session history, detected stress events, daily summaries, and settings are stored on your device and backed up to our servers as an encrypted-in-transit snapshot tied to an anonymous identifier — no name, email, or account required. The Privacy Policy is the full description.